Get in touch

We're here to help. Reach out to our team for support, sales inquiries, or partnership opportunities.

Live Chat

Chat with our support team in real-time

Start Chat

Email Support

support@todapay.com

Response within 24 hours

Phone Support

1-800-TODAPAY

Mon-Fri: 8AM-8PM EST

Send us a message

Our offices

Visit us at one of our global locations

πŸ‡ΊπŸ‡Έ United States

123 Financial Street

New York, NY 10004

United States

πŸ‡¬πŸ‡§ United Kingdom

456 Tech Lane

London EC2A 4BX

United Kingdom

πŸ‡ΏπŸ‡¦ South Africa

789 Innovation Drive

Cape Town, 8001

South Africa

Frequently asked questions

Quick answers to common questions

What are your support hours?

Our customer support team is available 24/7 via live chat and email. Phone support is available Monday through Friday, 8AM-8PM EST.

How do I report a problem with a transaction?

You can report transaction issues through the Resolution Center in your account, or contact our support team directly via chat, email, or phone.

Do you offer phone support for personal accounts?

Yes, phone support is available for all account types. Business and Enterprise customers receive priority phone support.

How can I provide feedback?

We love hearing from our users! You can submit feedback through the contact form above, email us at feedback@todapay.com, or use the feedback option in your account settings.

Can't find what you're looking for?

Visit Help Center