Privacy Policy

TodaPay is committed to protecting your privacy and ensuring the security of your personal data across South Africa and Zimbabwe remittance services.

1. Introduction

TodaPay is committed to ensuring the privacy and security of your personal information. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

Identity Data

  • Full name
  • Phone number
  • Email address
  • Residential address
  • Date of birth
  • ID / Passport for KYC verification

Transaction Data

  • Transfer and remittance amounts
  • Recipient details
  • Transaction timestamps
  • Payment method details (Stripe, Pesepay, Ozow)

Technical Data

  • Device information
  • IP address
  • Operating system
  • Usage patterns

3. How We Use Your Information

  • Service Delivery: Remittances (SA ↔ ZW), P2P transfers, bill payments.
  • Security & Compliance: AML, KYC, Central Bank compliance.
  • Communication: Receipts, updates, and support notifications.

4. Sharing Your Information

Service Providers: We work with trusted partners like Ozow, Pesepay, and Stripe to process payments securely.

Regulatory Authorities: We may share data with regulators when required for compliance or fraud prevention.

5. Data Security

We use encryption, secure servers, and strict access controls to protect your data. Our processes align with industry standards such as PCI DSS.

6. Your Rights

You have the right to access, update, or correct your personal data. Please contact our support team to exercise your rights.

Questions about your privacy?

Our team is here to help you.

Contact Us